'Deeper Conversations'

Homeport's Residents Services Department has been trained on United Way of Central Ohio's Care Coordination Network. Pictured above, De Andree Norris of United Way provides system lesson to Homeport Supportive Services Manager Lawrence Furst II.

Homeport's Residents Services Department has been trained on United Way of Central Ohio's Care Coordination Network. Pictured above, De Andree Norris of United Way provides system lesson to Homeport Supportive Services Manager Lawrence Furst II.

Residents To Benefit From United Way Care Coordination Network

On any given day, Homeport employees connect its residents to a host of programs or agencies that can assist with rent and utility payments, furniture and food needs or after school programs.

“Homeport is committed to the needs of its residents,” said Alex Romstedt, Homeport’s Director of Resident Services. “That is what separates us from other housing communities. That is what people notices about us. We are more than a property owner.”

So, it was not a difficult decision for Homeport to seek inclusion in a new United Way of Central Ohio backed program, the Care Coordination Network. It is part of United Way’s new strategic commitment to “Reducing Poverty One Family At A Time.”

The ‘Network’ allows better data collection on how residents in need of social services in Central Ohio are being served, if desired outcomes are occurring, and trends.

“It will allow us to more effectively engage our clients, our residents. It will force us to have a deeper conversation about the needs of our residents,” Romstedt said. “Help is more than dropping off food. It will now become what is the root of the need for such a delivery.”

Homeport is one of seven organizations that comprise the Care Coordination Network, with four additional partners to be added this year, said Care Coordination Network Senior Director David Reierson.   

“Homeport has a proven commitment to innovative strategies to help children and families succeed,” Reierson said.  “The mission, experience, and capacity of Homeport presents a clear alignment as a Care Coordination Network partner.”

In 2016, Homeport and its four Resident Services members engaged nearly 560 adult residents in 28 communities. Most of the residents are single parents with children.

United Way recently spent a half day training Homeport Resident Service coordinators and managers on the core functions of the system so they can enter data about the residents and understand its potential.

During an interview, residents may be asked to discuss educational, health, employment or long-term housing goals.

Once the information is uploaded it is securely stored by United Way. It will allow the United Way, along with data compiled from other communities, to assess countywide needs. It could become baseline information for future programs or funding.

Homeport will officially be using the Care Coordination Network on Monday April 3.